FAQs

Given that there is only so much time in the day, I am going to list out some common questions here. If you message me a question and I refer you to this page, I am not trying to hint that you are not worth my time or not a valuable customer, etc. Sometimes I simply do not have time to address emails daily, with spending time with family, keeping my collection healthy, and work, as being a reptile breeder is only a side gig :) 

If you have questions after reading through, you can feel free to either email us, or message us on our Facebook page, and we’ll get back to you as quickly as possible!

My gecko is jumpy, what should I do? 

If the animal is jumpy, gradually build up the time of exposure between you and the animal. Eventually, most animals will calm down as they get adjusted to their new environment and keeper. Keep in mind, though, that some animals will always remain jumpy. 

My gecko isn’t eating/How do I know if it is eating? 

If you aren’t sure whether the animal is eating, try offering smaller amounts of the food, in multiple locations. They are sometimes picky about where they feel comfortable eating, and this allows them multiple options to choose from while they are adjusting to new surroundings, but also allows you to better see when food is eaten from a dish if there is a smaller amount to start with. 

Is my gecko healthy? 

Typically, if a gecko is in good health, it will appear somewhat plump, but not obese. When they are dehydrated, they will quickly display wrinkled skin along their sides. Another way to tell if they’re dehydrated is to gently pinch some skin along the sides. If they’re well hydrated, the skin will bounce back quickly, but if they’re dehydrated, it will remain pinched longer.  If you’re concerned your animal is dehydrated, you can increase the frequency of misting to therefore increase humidity. Other options include ‘saunas’ (placing the animal in a deli cup with a paper towel soaked in lukewarm water), and adding a moist hide to the enclosure (typically done with a Tupperware container with a hole cut in the lid, and sphagnum moss placed inside to hold moisture.

Do you offer payment plans?

Payment plans are available, on an individual basis, for animal orders over $200 (excluding shipping costs.) There is a minimal 25% non-refundable deposit required. To inquire about setting one up, please email us (dillon@geckolaboratory.com) and include the ID(s) of the animal(s) you're interested in.

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